CV360 — Frequently Asked Questions

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What is Ecotronics Enterprise?

companyaboutgeneral

Ecotronics Enterprise is a Nigeria-based technology company that designs and deploys practical automation systems using hardware, software, and applied AI. We focus on solving real operational problems such as manual attendance, inefficient hiring, poor customer support workflows, and unstructured information access.

What kind of problems does Ecotronics focus on?

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We focus on problems caused by manual processes, unreliable tools, and lack of visibility. This includes attendance fraud, payroll disputes, poor hiring outcomes, repetitive customer questions, and unstructured business knowledge.

Who does Ecotronics Enterprise serve?

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We serve schools, SMEs, startups, recruiters, job seekers, operations teams, and organizations that need affordable automation. Our products are designed for African operating environments with limited internet, unstable power, and budget constraints.

Do you build custom solutions?

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Yes. In addition to our standard products, we design custom hardware-software systems and AI tools for specific operational needs. This includes embedded systems, dashboards, automation tools, and internal AI assistants.

What is the Smart Attendance System (SAS)?

sasattendanceoverview

The Smart Attendance System (SAS) is an offline-first attendance and workforce tracking solution that uses RFID or biometric devices. It replaces manual registers with tamper-resistant check-ins and provides payroll-ready reports.

Does SAS require internet to work?

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No. SAS works fully offline. Attendance is captured locally and synced automatically when internet access becomes available.

What hardware does SAS use?

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SAS supports RFID cards, biometric fingerprint scanners, and other low-cost embedded devices. Hardware can be provided by Ecotronics or integrated with compatible existing devices.

What reports does SAS generate?

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SAS generates attendance logs, summaries, lateness reports, and exportable CSV files suitable for payroll and audits.

Who should use SAS?

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SAS is best suited for schools, training centers, clinics, warehouses, retail businesses, and SMEs with shift-based staff or students.

What is CV360?

cv360overview

CV360 is an AI-powered career and hiring intelligence platform built by Ecotronics Enterprise. It helps job seekers present themselves better and helps recruiters screen candidates faster.

Is the CV builder free?

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Yes. Building and downloading a CV is free. Advanced features such as job matching, tailored cover letters, and recruiter screening require tokens.

What are tokens used for?

cv360tokenspricing

Tokens are used to access advanced features such as job matching, AI-generated cover letters, and recruiter screening tools.

How does job matching work?

cv360jobsmatching

CV360 analyzes your CV, skills, and role preferences, then scores jobs based on relevance and ATS compatibility.

How do AI-generated cover letters work?

cv360cover-letters

Cover letters are generated using your CV and the job description. You can review and edit the output before sending it.

What tools are available for recruiters?

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Recruiters can upload CVs and job descriptions to receive ranked candidates with explanations of strengths and gaps. Shortlists can be exported for documentation.

Do you offer AI chatbots?

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Yes. Ecotronics builds AI chatbots that answer questions using company-specific knowledge. They are commonly used for customer support, internal help desks, and information lookup.

What sources can an AI chatbot understand?

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Chatbots can be trained on FAQs, product catalogs, PDFs, company overviews, policies, and structured text. Multiple sources can be used together within the same session.

What are the limitations of the AI chatbot?

aichatbotslimitations

The chatbot only answers based on the information provided to it. It does not browse the internet or invent answers beyond its knowledge sources.

Do you store uploaded data?

privacydatasecurity

No. Uploaded data is processed in-session and removed automatically after a short retention period. We do not sell or reuse client data.

Why is attestation required before exports?

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Attestation confirms that you have reviewed AI-generated content for accuracy and correctness before exporting.

How do I get help or request a demo?

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You can request a demo using the “Request a Demo” button or use the built-in assistant for guidance. Custom deployments can be discussed directly with the Ecotronics team.